Vantaca FAQ’s

We’ve compiled a list of common questions about Vantaca. 

(Click on the + to expand the answer. )

How to use Vantaca

Helpful Features

Why should I sign up for the online portal?

We want you to have all the information you need in one place. In a few simple steps, you will have access to real-time information regarding your account information, community documents, event calendar, work order system and more.

Can I pay my assessments online using Vantaca?

Yes. Once you have set up an account, select the “Make a Payment” button to be directed to the payment processing service. We highly recommend you convert to the payment options through your Vantaca portal for faster and accurate application of your payments, and lower fees. Payments made through the Vantaca portal will be applied to your ledger at the time of the transaction.

Can I make a credit or debit card payment through Vantaca?

Yes. All major credit cards are accepted.

Is there a charge for paying by credit card?

Yes. To make a payment by credit card through Vantaca, you will be directed to Paylease to make the payment. Paylease will charge a processing fee for all credit/debit card payments.   

Is there a charge to set up Auto-Draft (ACH) payments?

No. Homeowners can set up auto-draft (ACH) at no cost using a checking account if there is a zero balance. You cannot set up auto-draft using a savings account.   

Is my information on the Vantaca portal secure?

Yes. The (HTTPS) is the secure version of HTTP, the protocol over which data is sent between your browser and the website that you are connected to. The ‘S’ at the end of HTTPS stands for ‘Secure’. It means all communications between your browser and the website are encrypted. Also, Beacon does not have access to your banking or credit card information.

Will I have an account number assigned by Vantaca?

Yes. Vantaca will generate a new account number when you set up your account. We encourage you to update your records and start using your new account number when making a payment.     

I own multiple properties. Can I see and manage all my accounts in my owner portal?

Yes. You can see multiple properties through one dashboard by clicking on the Login link in the upper right-hand corner of the website. Click Submit a Request from the left menu and select “General Question” from the dropdown. Please provide the details of the accounts you would like to link, and let us know what your mailing address is, if it is not already the same on all accounts.

Who do I contact if I need help logging into my account or help with setting up a payment?

Additional Information and Helpful Videos

The Vantaca Portal Offers These Significant Features


Communicate Directly

Contact your property manager, board members, neighbors, maintenance, and front desk associates.

Manage Accounts

Pay your association fees, schedule recurring payments, check your account balances and see if you have any reported violations.

Request Services

Request work orders, reserve amenities, submit requests for architectural modifications and check on calendar events.

Board Members

Association Info

Review meeting minutes, budgets, monthly financial statements, collections, violations and other important reports.

Service and Amenity Management

Monitor and manage amenity Reservations to streamline processes and increase resident satisfaction.

Board View

Use these valuable resources to identify needed operational improvements, reduce costs and deliver better service to your residents.

Property Managers

Mass Communication

Send alerts, urgent emergency messages or notifications to some or all board members and residents via automated phone calls or email blasts.

ARC Compliance

Process architectural violations directly from your mobile device while in the field; letters are generated automatically with photos and sent to be printed.

Conversation Tracking

Communicate easily with residents, board members, and vendors within the portal; it saves your email correspondence in one place for easy retrieval!